playstation 4 has its fair share of bugs, glitches and frustrations. One of the most common issues is audio issues, which can easily ruin your gaming experience at the worst time. Fortunately, these issues can be resolved quickly and easily.
PS4 sound dropouts can be caused by faulty hardware, configuration issues, and software bugs, among other issues. Inspect your hardware and connections to make sure they are free of dust and damage. from there, you may need to reconfigure the device or perform a software update.
Reading: Ps4 headphone audio cutting out
don’t panic if you have audio problems; these problems can usually be resolved quickly. however, following proper troubleshooting techniques is crucial to fixing the issue. we’ll cover everything you need to know to diagnose and repair your ps4’s sound.
are audio cuts common on ps4?
Sound problems can completely ruin your gaming experience. Without proper sound, you can’t fully immerse yourself in the game or communicate with your teammates.
However, audio dropouts and feedback issues are pretty standard on ps4, so you’re not alone. Fortunately, there are easy solutions to this problem.
why does the ps4 audio cut out?
There are several reasons for ps4 audio and feedback issues. sometimes the problem is in the hardware itself and can be quickly resolved. software problems and corrupted game files can also cause audio problems. Let’s review some of the possible causes:
Faulty hardware and device malfunction could be behind the audio interruption. loose wires in headphones and frayed cables, as well as problems with the auxiliary input, bluetooth devices, and other ports can cause response errors.
audio configuration problems
Audio and device configuration issues could also be to blame. When you use a new audio device, you’ll need to set it up in PS4 settings to make sure it works properly. this applies to monitors, speakers, headphones, and other bluetooth devices.
software errors and corrupted files
Similar to configuration issues, software bugs and corrupted files can lead to very frustrating experiences. you may need to install the latest software update or reset your console to resolve these issues.
quick fixes and solutions for audio clipping
Sound problems are usually not a sign of major problems. Troubleshooting audio dropouts and poor feedback is usually a straightforward process.
however, your solution will depend on the device you are using. follow the solutions below to determine your problem and resolve it accordingly.
check your input settings
Signal and input problems can cause audio problems. this is more likely if you are using your monitor or TV speakers.
To resolve this, try changing the input channels on your screen and then changing them back. For example, you may need to switch from hdmi port 1 to hdmi port 2 and then back to hdmi 1. You can then restart the game, console, and monitor to see if the issue is resolved.
If you’re not sure how to access your monitor’s input settings, check your monitor’s instruction manual or the manufacturer’s website. you may also need to buy new cables if yours are damaged. Fortunately, you can find high-quality cables at affordable prices online, such as the 2 meter hdmi cable from mastercables (on amazon).
check hardware and connections
Sound problems are often caused by hardware issues and faulty connections. however, this does not necessarily mean that you have to buy a completely new headset. make sure to restart your console before troubleshooting.
- unplug the headset from the console. inspect cables, connections, and ports for damage. gently connect your device and see if the problem is resolved.
- connect your headset to another device such as your laptop, tablet or phone. if the audio works from those devices, it may be a configuration issue.
If this resolves your audio issues, congratulations! but if you still have problems, follow the troubleshooting steps below.
configure the audio device
If your hardware doesn’t appear to have any visible damage, you may have a configuration problem. To configure your audio settings, proceed as follows:
- from your ps4 home screen, go to the settings menu, select devices and then select audio devices.
- click the volume control option and increase the volume to its highest setting. you can adjust this later.
- select output to headphone and choose all audio.
- from there you can restart your ps4 to see if the audio issues are resolved.
If you still have problems after setting up your device, you may need to troubleshoot your audio output settings.
configure audio output settings
Incorrect audio outputs can also cause sound problems. solving this problem is similar to configuring the audio device.
- From your ps4 home screen, go to the settings menu.
- select sound and display, then choose your audio output settings. A new menu should appear with two options.
- From there, select the primary output port.
- Select digital (optical) output from the available options.
- check all boxes and formats supported by your audio device and click ok.
- select audio format (priority) then choose bitstream (dolby).
- reboot your ps4 to see if the sound is working properly.
update your software
Outdated software can also cause feedback and audio issues. Normally, PS4s have automatic downloads enabled. however, you can run software updates manually if the situation requires it.
- From your ps4 home screen, go to the settings menu.
- choose the system software update.
- select the update now option.
- follow the prompts provided, choose next and wait for the download to complete. You will see the license agreement when the download is complete.
- Accept the software update.
- The software update should start to install. your ps4 may restart during the update.
restore your ps4 to factory default settings
another way to fix audio issues is to restore ps4 to factory default settings in safe mode. follow the steps below to get started.
- hold the power button until your ps4 turns off.
- keep holding the power button until your ps4 enters safe mode. you’ll know you’ve entered safe mode after you hear a beep.
- press the ps button on your controller.
- you’ll see the options change resolution, rebuild database, and restore default settings.
- select rebuild database or restore default settings.
- select restart.
rebuilding the database will not remove anything unless there is a corrupted game file. however, restoring to default settings will delete all data that has not been backed up to the cloud, so only use this solution as a last-ditch effort to repair your ps4.
tips to avoid audio dropouts when using ps4
Audio and feedback problems are a nuisance whenever they occur. These problems can ruin your immersion and gaming experience. Thankfully, you can employ some of the methods below to avoid audio cuts while you’re gaming on the PlayStation 4.
make sure cables and ports are working properly
loose cables, dusty ports, and other damage can cause audio problems. Make sure you’re using a high quality hdmi cable, like this one from mastercables (on amazon), and that the cable isn’t damaged at all. make sure all cables are plugged in properly and working properly.
You should also check the ports and connections for dust or debris. you can easily clean these ports with a can of compressed air (on amazon).
do not use faulty hardware or accessories
Broken bluetooth headsets and devices can also cause audio problems. avoid using faulty or damaged hardware to avoid sound problems. Please inspect the physical elements of your peripherals to ensure they are free of any damage.
regularly update and configure your software
Making sure your console is running the latest software update can help you avoid audio issues in the future. If you don’t have your PS4 set to automatic updates, please update the software manually or enable the feature. if you get a new audio device, set it up in settings to make sure it works properly.
Following these tips and tricks should resolve your audio issues so you can play without interruption. If you are still having problems, you may need to contact playstation support for further assistance.