Jeevee-production

jeevee health pvt. limited. (“we”, “us” or “jeevee”, which also includes its affiliates) is the author and publisher of the internet resource www.jeevee.com (“website”) on the world wide web, as well as the software and applications provided by jeevee, including but not limited to the ‘jeevee’ mobile application (together with the website, referred to as “services”).

This Privacy Policy (“Privacy Policy”) explains how we collect, use, share, disclose, and protect personal information about users of the Services, including Professionals (as defined in the Terms of Use), End Users (as defined in the Terms of Use) and Website Visitors (collectively and separately referred to as “you” or “Users” in this Privacy Policy). We created this privacy policy to demonstrate our commitment to protecting your privacy and personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. any capitalized term used but not defined in this privacy policy shall have the meaning ascribed to it in our terms of use.

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By using the Services or providing us with your information, you will be deemed to have read, understood and agreed to the practices and policies described in this Privacy Policy and agree to be bound by the Privacy Policy. You hereby consent to our collection, use and sharing, disclosure of your information as described in this privacy policy. We reserve the right to change, modify, add, or remove portions of the terms of this privacy policy, at our sole discretion, at any time. If you do not agree to this Privacy Policy at any time, please do not use any of the Services or provide us with your information. If you are using the Services on behalf of another person (such as your child) or an entity (such as your employer), you represent that you are authorized by such person or entity to (i) accept this Privacy Policy on behalf of such person or entity’s name, and (ii) consent on behalf of such person or entity to our collection, use and disclosure of such person or entity’s information as described in this privacy policy.

This privacy policy is published in accordance with the laws of Nepal.

This privacy policy states the following:

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the type of information collected from users, including personal information and sensitive personal data or information relating to an individual; the purpose, means, and manner of collection, use, processing, retention, and destruction of such information; and how and to whom jeevee will disclose such information.

1.collection of personal information

Some of the services generally require us to know who you are so that we can better serve your needs. When you access the Services, or through any interaction with us through emails, phone calls, or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by jeevee. Without limiting the generality of the foregoing, the information we collect from you may include (but is not limited to) the following:

1. contact data (such as your email address and phone number);
2. demographic data (such as your gender, date of birth, and pin code);
3. data related to your use of the services and the history of appointments made by or with you through the use of the services;
4. insurance data (such as your insurance company and insurance plan insurance);
5. other information you choose to provide us voluntarily (such as information shared by you with us through emails or letters).

information collected from you by jeevee may constitute “personal information” or “sensitive personal information or data” under the laws of nepal.

jeevee shall be free to use, collect and disclose information that is freely available in the public domain without your consent.

2.privacy statements

2.1 note to all users:

This section applies to all users.

1. 2.1.1 Accordingly, a condition of each user’s use of and access to the Services is acceptance of the Terms of Use, which also implies acceptance of the terms of this Privacy Policy. any user who does not agree with the provisions thereof has the option to discontinue the services provided by jeevee immediately.
2. 2.1.2 an indicative list of information that jeevee may require you to provide to enable your use of the services is provided in the schedule attached to this privacy policy.
3. all information provided to jeevee by a user, including personal information or any sensitive personal data or information, is voluntary. you understand that jeevee may use certain information about you, which has been designated as personal information or “sensitive personal information or data” under the laws of nepal, (a) for the purpose of providing the services to you, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for the sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates , (d) for communication purposes to provide you with a better way to book appointments and obtain feedback regarding practitioners and their practice, (e) to debug customer service related issues, (f) for the purpose of contacting you to complete any transaction if you do not complete a transaction after you have provided us with your contact information in the course of completing the steps that are designed to to complete the transaction. jeevee also reserves the right to use information provided by or about the end user for the following purposes:
   1. post such information on the website.
   2. contact end users to offer new products or services.
   3. contact end users for feedback on products and services.
   4. analyze software usage patterns to improve product design and usability.
   5. analyze anonymous practical information for commercial use.

   2.2 practitioners note:

   This section applies to all professionals.

   1. 2.2.1 As part of the registration, as well as the application creation and submission process that is available to professionals on jeevee, certain information, including personal information or sensitive personal data, is collected from professionals.
   2. 2.2.2 all statements in this privacy policy apply to all professionals and therefore all professionals are required to read and understand the privacy statements set forth in this document before submitting any personal information or sensitive personal information or data to jeevee, otherwise they will be required to leave the services, including the website, immediately.
   3. 2.2.3 professionals’ personally identifiable information , which they choose to provide to jeevee, is used to help professionals describe and identify themselves. this information is the exclusive property of jeevee, you will be the owner of your information and you consent to the collection, use, processing and/or disclosure of this information by jeevee for the purposes indicated below. jeevee may use such information for marketing purposes and in aggregate or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or transfer such research, statistical or intelligence data in aggregate or non-personally identifiable form. to third parties and affiliates. jeevee also reserves the right to use the information provided by or about the doctor for the following purposes:
      1. post such information on the website.
      2. contact doctors to offer new products or services subject to the phone number registered in the dnc registry.
      3. contact professionals to receive feedback on the product.
      4. analyze patterns of software use to improve the design and the usefulness of the product
      5. analyzing anonymous practice information including financial and inventory information for business use.

      2.3 note to end users:

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      This section applies to all end users.

      1. 2.3.1 As part of the application registration/creation and submission process that is made available to end users on this website, certain information, including personal information or sensitive personal data, is collected from end users .
      2. 2.3.2 All statements in this privacy policy apply to all end users and therefore all end users should read and understand the privacy statements set forth in this document before submit any personal information or sensitive personal information or data to jeevee, otherwise you must leave jeevee immediately
      3. 2.3.3 if you have inadvertently submitted such information to jeevee before reading the privacy statements set forth herein , and you do not agree with the way in which said information is collected, processed, stored, used or disclosed, then you can access, modify and delete said information. using the options provided on the website. In addition, you can, by sending an email to jeeveehealth.com.np, ask if jeevee is in possession of your personal data, and you can also ask jeevee to delete and destroy all such information.
      4. 2.3 .4 End Users’ personally identifiable information, which they choose to provide on the Website, is used to help End Users describe/identify themselves. other information that does not personally identify end users as an individual is collected by jeevee from end users (such as usage patterns described above) and is the sole property of jeevee. jeevee may also use such information in aggregate or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or transfer such research, statistical or intelligence data in aggregate or non-personally identifiable form to third parties. and affiliates. in particular, jeevee reserves the right to use anonymized end-user demographic information and anonymized end-user health information for the following purposes:
         1. analyzing software usage patterns to improve product design and usability .
         2. to analyze such information for the research and development of new technologies.
         3. to use the analysis of such information in other jeevee commercial product offerings.
         4. share the analysis of such information with third parties for commercial use.

         2.4 note for occasional visitors:

         1. 2.4.1 jeevee does not automatically collect sensitive personal information or data from casual visitors to this website, who are simply reading the website.
         2. 2.4.2 however, certain provisions of this privacy policy applies even to such casual visitors, and such casual visitors should also read and understand the privacy statements set forth herein, otherwise they should leave this website immediately.
         3. 2.4 .3 if you, as a casual visitor, have inadvertently browsed any other page of this website before reading the privacy statements set forth in this document, and you do not agree with the way in which it is obtained, collected, processed , stores, uses such information, disclosed or retained, simply exiting this browser application should normally delete all temporary cookies installed by jeevee. however, all visitors are encouraged to use the “clear cookies” functionality of their browsers to ensure such cleaning/removal, as jeevee cannot guarantee, predict, or provide information about the computer behavior of all site visitors. web.</li
         4. 2.4.4 you are not a casual visitor if you have voluntarily submitted personal data or information to jeevee by any means, including email, posting or the website registration process. all such visitors will be considered and treated as users for purposes of this privacy policy, and in which case all statements in this privacy policy apply to such individuals.

         3. confidentiality and security

         1. 3.1 jeevee maintains your personal information electronically on your computer and on the computer of your employees. such information may also be converted to physical form from time to time. jeevee takes all necessary precautions to protect your personal information both online and offline, and implements reasonable security practices and measures, including certain administrative, technical, operational, and physical security controls that are proportionate with respect to the information what is collected and the nature of jeevee’s business.
         2. 3.2 no administrator at jeevee will have knowledge of your password. it is important that you protect yourself against unauthorized access to your password, your computer and your mobile phone. be sure to log out of the website when you are done. jeevee assumes no responsibility for the unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify jeevee by sending an email to [email protected]. You will be responsible for indemnifying jeevee for any loss suffered due to such unauthorized use of your account and password.
         3. 3.3 jeevee makes all user information accessible to its employees, agents or partners and third parties only when necessary, and binds only its employees to strict confidentiality obligations.
         4. 3.4 part of jeevee’s functionality is to help clinicians maintain and organize such information. jeevee may therefore retain and forward such records to appropriate authorities or physicians who request access to such information.
         5. 3.5 part of jeevee’s functionality is to help patients access related information with them. jeevee may therefore retain and forward all such records to relevant patients or their physicians.
         6. 3.6 notwithstanding the foregoing, jeevee is not responsible for the confidentiality, security or distribution of your personal information by part of our partners and third parties outside the scope of our agreement with such partners and third parties. furthermore, jeevee shall not be liable for any breach of security or for any third party actions or events beyond jeevee’s reasonable control, including but not limited to acts of government, hacking, unauthorized access to computer data and storage . device, computer failure, breach of security and encryption, poor quality of internet service or user phone service, etc.

         4.change to privacy policy

         jeevee may update this privacy policy at any time, with or without notice. in the event of any significant changes in the way jeevee treats user personally identifiable information, or in the privacy policy itself, jeevee will display a notice on the website or send an email to users, as indicated above, so you can review the changes. before continuing to use the services. As always, if you object to any of the changes to our terms and no longer wish to use the Services, you may contact [email protected] to deactivate your account. Unless otherwise stated, jeevee’s current privacy policy applies to all information jeevee has about you and your account.

         If a user uses the Services or accesses the Website after a notice of changes has been sent to such user or posted on the Website, such user consents to the modified terms.

         5.intimacy of children and minors’

         jeevee strongly recommends that parents and guardians monitor the online activities of their minor children and consider the use of parental control tools available from online services and software manufacturers to help provide a friendly online environment. for the kids. These tools can also prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the jeevee website and services are not intended for children, jeevee respects the privacy of minors who may inadvertently use the internet or mobile application.

         7.direction for privacy questions

         If you have questions about this privacy policy or jeevee’s information collection, use and disclosure practices, you may contact jeevee’s designated data protection officer. We will use reasonable efforts to respond promptly to any requests, questions, or concerns you may have regarding our use of your personal information. If you have a complaint regarding our use of your information, you may communicate such complaint to the data protection officer:

         [name, address, phone, email, hours]

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         indicative list of information by nature of the service

         1. 1. end users using the website by registering for an account on the ‘jeevee’ website or mobile application: You can create an account by providing us with information about your [name, mobile phone number, email address], and any other information requested on the end user registration page. this is to allow us to provide you with the ability to use the account to schedule your appointments and store other health-related information.
         2. 2. end users using the website without registering for an account on the ‘jeevee’ website or mobile app (i.e. ‘guest’ end user): you can use the website without registering for an account, but to book an appointment, you may be asked for certain information (including your [mobile phone number] and any other information requested when you choose to use the services without registering) to confirm the appointment. the ‘jeevee’ website or mobile app when registering for an account: As a professional, you may be required to provide us with information about your [name, mobile phone number, email address] and any other information requested on the registration of professionals to create an account. jeevee may send email and/or sms confirmations or other communications to end users regarding their reservations, appointments or other interactions with you, if jeevee has facilitated such interactions.
         3. 4. professional using the free listing service on the ‘jeevee’ website or mobile app without registering for an account: As a professional, you can take advantage of the listing service without registering for an account by providing information about your [name, mobile phone, email address], and any other information requested by any of jeevee’s employees or agents who contact you in person or by telephone. in such event, jeevee will retain this information until you choose to register for an account, for which jeevee may contact you from time to time. jeevee, after collecting such information from you, will send you a confirmation email confirming the information provided and the fact that it will appear on the website. in case you do not wish to be listed on the website, please inform jeevee immediately at [email protected]